This Privacy Policy explains how personal data is collected, used, and protected when using pulsecodeperformance.co.uk and pulsecodeperformance.co.uk/shop, in accordance with UK GDPR.

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1. Personal Data Collected

The following information may be collected:

• Name

• Email address

• Phone number

• Billing and delivery details

• Order and service history

• Enquiry communications

• IP address and basic website usage data

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2. Use of Personal Data

Personal data may be used to:

• Process orders and payments

• Deliver products and automotive services

• Respond to enquiries and support requests

• Improve website performance and customer experience

• Send service-related communications

Marketing communications are sent only where consent has been given.

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3. Lawful Basis for Processing

Personal data is processed under one or more of the following:

• Contractual necessity

• Legal obligation

• Legitimate business interests

• Consent (where applicable)

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4. Payments & Third Parties

Payments are handled securely by third-party payment processors. Full payment card details are not stored.

Limited personal data may be shared with:

• Payment providers

• Website hosting and IT services

• Delivery and logistics providers

All third parties are required to protect personal data appropriately.

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5. Cookies

Cookies are used to:

• Ensure proper website functionality

• Analyse traffic and performance

• Improve user experience

Cookie settings can be managed through the browser. Where required, consent mechanisms are applied.

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6. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfil legal and contractual obligations

• Maintain accurate business records

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7. Data Protection Rights

Under UK GDPR, individuals have the right to:

• Access personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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8. Data Security

Appropriate technical and organisational measures are implemented to protect personal data from unauthorised access, loss, or misuse.

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9. International Transfers

If personal data is transferred outside the UK, appropriate safeguards are applied to ensure protection.

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10. External Links

This website may contain links to external websites. No responsibility is accepted for their privacy practices.

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11. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be published on this page.

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12. Contact Information

For privacy-related enquiries:

Phone: 07438781273
Instagram: @PulseCodePerformance
Email: sales@pulsecodeperformance.co.uk
Service Area: London and surrounding areas